Our Standards Include
1.
Win-Win or No Deal: Our goal is to provide customers with the best products, installation, and service. Happy customers are more likely to use us in the future and refer us to friends and family.
2.
Warranties: Our company proudly offers the best warranties in the business. Typically, the only things not covered under our workmanship warranty are acts of God, manufacturer defects, and other pre-existing deficiencies.
3.
Financial Obligations: We pay our bills and are proud of it. Lien waivers are provided for your peace of mind.
4.
Presentable: Perception is Reality – from our “GlennStone Blue” trucks to our representatives that arrive in them, you will find us professional, polite, and presentable.
5.
Cleanliness: What can we say? We pick up after ourselves! Our goal is to leave your property in better condition than we found it.
6.
Turn-Key Proposals: At GlennStone, we understand that no one likes surprises or a contractor who “holds you hostage.” We adhere to the contract, so you know what to expect upon completion of your project.
7.
No Bait & Switch: Our detailed scope of work identifies every product, so you know exactly what will be installed on your home. We refuse to cut corners after signing the contract to increase our “bottom line.”
8.
Pay it Forward: Our philosophy: don’t just take, give something back. So, we donate to charities, recycle, and we invest in our community.
9.
Customer Service: Team GlennStone strives every day to provide you with the best possible overall experience for your Springfield roofing project.
10.
Values Clearly Defined: Ask us about our tag line: Picky People, Professional Results.